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Utility Billing
The Utility Billing Department provides accurate and timely customer service to all water, sewer and sanitation customers. It also serves as a public relations function providing helpful interaction with citizens in person and by phone, mail and Internet.

The Department is also responsible for generating bills for all city metered accounts and for collecting and processing all utility payments. It also sets up all new customer accounts, and disconnections for customers who are moving, not paying or transferring to another address.



Lucia Rodriguez
Utility Billing Supervisor

1900 Billy G Webb
Portland, TX 78374

Ph: (361) 777-4530
Fx: (361) 777-4531

Monday - Friday
8:00 am - 5:00 pm