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How can I start my new water service and do I have to pay a deposit?
You can download an application from our website and email it back to us however we will have to have a payment for the deposit which normally is $160 depending on the size of your meter. You can either make this payment by mailing your check to Utility Billing, City Hall, 1900 Billy G Webb, Portland, TX 78374.

Or you can connect your water service by coming in person to the City Hall located at 1900 Billy G Webb between the hours of 8:00 am and 5:00 pm. However if you want your water service on the same day you must come in before 3:00 pm since all our service orders are sent out to be connected after 3:00 pm.

Utility Billing

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1. Where can I pay my utility bill?
2. When is my bill due?
3. How can I start my new water service and do I have to pay a deposit?
4. I just need my water service on temporary, do I have to pay for a deposit?