City Hall & Public Works Operational Changes

Portland City Hall and Public Works lobbies are closed to the public beginning March 23, 2020
The rapidly evolving situation has prompted the City to close some public facilities and lobbies to help mitigate the spread of COVID-19. 
All the information for services and links to documents related to utilities, municipal court, and permits are available on this page for your convenience. Please see the sections below.

Utilities Billing and Services

Utility Bill Payment Options - You can pay your utility bills online, at HEB, or by mail
- Online payments website:
- Mail payments to:     City of Portland - Utility Billing
                                    1900 Billy G. Webb Dr.
                                    Portland, Tx 78374       
- For cash payments visit the Customer Service desk at HEB
- Deposit your utility bill payments at the Dropbox in the parking lot between City
  Hall and the Community Center
NOTE: You must include the service name & address on all correspondence.

Utility Forms - Processing these forms takes up to 24 hours
- New Service (Residential & Commercial) applications & information can be
  found here: New Water Service page
- Transfer Services application can be found here: Utilities Transfer Form
      - Transfer Services information can be found here: 
         Important Information for Transfer of Services
- Disconnect Services application can be found here: Utilities Disconnect Form
- Courtesy Water Service form can be found here: Courtesy Water Form
NOTE: Download and fill in the applications. Completed applications need to be mailed in or emailed. See the mailing address and email address below.

NOTE: Courtesy Water Service was suspended but has resumed as of 5/20.

Utility Billing Contact Information
Phone: 361-777-4500
Mailing address: 1900 Billy G Webb Dr. Portland, TX 78374

NOTE: All forms must be downloaded, printed, filled out, scanned, and emailed to the Utility Billing Department.

Municipal Court & Public Works Permits

Municipal Court Payment Options - You can pay your municipal court fines online or by mail
- Online payments website:
- Mail payments to:      Portland Municipal Court
                                     1900 Billy G Webb Dr.
                                     Portland, TX 78374  
NOTE: You must include your name, citation number, date of birth, and contact
            information with payments.                                                                                  

Municipal Court Forms - It’s the defendant’s responsibility to ensure all information in the forms is accurate and complete.
- All court forms can be found here:
NOTE: All scheduled dockets, trials, and pre-trials are postponed until further notice.
NOTE: No new warrants will be issued until further notice.

NOTE: All court-related deadlines are extended for 90 days. See official order from the
            judge here: Official Order for Deadline Extensions 

Municipal Court Contact Information
Phone: 361-777-4543
Fax: 361-777-4546
Mailing address: 1900 Billy G Webb Dr. Portland, Tx 78374

Permits from Public Works
If you need services or permits from Public Works please contact them by:
Phone: 361-777-4601

Fax: 361-643-5709
Mail: City of Portland - Public Works

         1900 Billy G. Webb Dr.
         Portland, Tx 78374